How to Order:
From our
Website: Simply
follow the clicks through our Online Catalog to our
secure checkout.
You will see your entire order
clearly before your credit card is entered. You can
change your order or cancel your order at anytime during
the process. If you have any problems, send us an email, or pick up
the phone and call us toll-free at 1 866 GRO-WILD
(1 866 476 9453) and we will be happy to help you, Monday thru Friday, 8am - 4pm EST.
By Phone:
If
you are not comfortable ordering over the internet, just give us a
call toll-free at
1 866 GRO-WILD - (1 866 476 9453)
and one of our Customer Service experts will help
you, Monday thru Friday, 8am - 4pm EST.
By Fax:
If you know exactly what you want, feel free
to fax your order to us. Our fax number
is
(705) 327-2069. Please include your credit card number, type and expiration date for payment.
By
Mail: If you
prefer you may send your order in by Mail. Simply fill our your order online and indicate at the check out that you prefer to pay by check. Then mail your check to:
Wildflower Farm
10195 Hwy 12 West,
R.R. #2,
Coldwater, Ontario
Canada L0K 1E0
upon receipt of payment we will ship your order.
To
reach Wildflower Farm personnel, call us
toll free 1 866 GRO-WILD - (1 866 476 9453) and we will
be happy to help you, Monday thru Friday, 8am - 4pm EST.
Security
for your Credit Card over the web. You
may order via our Secure Online ordering system using
your Visa or Mastercard or you may order using a personal
check.
Additionally,
most financial institutions or credit card providers
either cover all charges resulting from unauthorized use
of your credit card or limit your liability to $50.00. If
your bank or credit card provider does hold you liable
for fraudulent use of your credit card, Wildflower Farm
Inc. will cover your liability up to a maximum $50.00,
provided the unauthorized use of your credit card
resulted through no fault of your own and were a result
of purchases made at Wildflower Farm Inc. In the event of
unauthorized use of your credit card, you must notify
your credit card provider in accordance with its
reporting rules and procedures.
Shipping Policies:
SEEDS: Most of our seed orders are shipped within 48 hours after we
receive them.
All Canadian orders are shipped from our head office
in Coldwater, Ontario, Canada. All U.S. orders are shipped from our
U.S. warehouses and are billed in U.S. dollars. If there is any problem with your order, we will
contact you by email or phone. Or you may
call our Customer Service Department anytime at free 1 866
GRO-WILD (1 866 476 9453).
Shipping Costs:
Our website will automatically calculate your shipping costs. You can check the shipping costs by clicking on "My Cart"
on the top right hand side of the page in the green bar and at the checkout of our site.
Shipping costs are determined by the total weight of your order. Smaller orders are shipped via Canada Post in Canada and
U.S. Post in the U.S.A. Heavier orders are shipped via CanPar courier in Canada and UPS in the U.S.A.
Please check
your order carefully upon receipt. If for any reason
you are not satisfied with your purchase, return it unopened
within 10 days for a full refund - no questions asked.
Please note: Custom seed mix orders, as they are made specifically for you, cannot be returned.
All seed mixes over 1,000 sq. ft. are custom seed mixes and cannot be returned.
If your order has been damaged in transit, please contact us
immediately.
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